Delivery & Collection

Whether you opt to pick up or have your order delivered all consignments must be signed for – legally, fireworks have to be signed for by someone over 18 and identification may be required upon handover.

Most of our customers prefer to click and collect especially as you can order now and pick up later.

Delivery of fireworks is expensive. We nonetheless strive to offer the best and most cost effective delivery service. We are, in fact, one of the only firework companies able to offer delivery within a couple of days all year round (subject to location). Of course, as mentioned if you don’t require your fireworks immediately we’ll be more than happy to store them for you until nearer to the time that you do – select hold for later delivery at checkout and put the required date in the comments box.

Our storage and shipping options are just part of our commitment to offering the highest customer service.

Free local delivery within 3 miles of IG3 when spending a minimum of £49 otherwise £14.95 for lesser and Order value >£249 – FREE

Delivery charges for other areas:
Order value <£249 – £14.95 (sorry we can’t subsidise small orders – in this scenario our click and collect service may suit you better)

Delivery Details
Where possible please order in plenty of time. If your occasion is not for a few weeks, put the date that you need your fireworks by in the comments box during checkout. If the comments box is empty, orders will be processed and dispatched in the order they are received. We will send an email and SMS text when your order is due to be dispatched. Under normal circumstances you will receive your delivery within 3 days.
When you opt for click and collect you will be provided with the nearest local hub address for collection.

Returns Policy
Hopefully you will not need to return a product, but if you do, here are the details. You have the right to cancel your order up to 5 days following the receipt of your order, by contacting us via:

All items must be returned in their original and undamaged packaging and outer carton, with all of the original components intact and in a dry condition. Where a refund is deemed to be appropriate, the sum will be paid in pounds sterling and refunded to the credit or debit card used to purchase the goods. All carriage costs are non-refundable.
In addition to these terms, we reserve the right to charge a 20% restocking fee.

Consumer Protection (Distance Selling) Regulations
Cancellation Rights
1.You have the right to cancel this order within 5 days beginning the day after the day on which you receive the goods
2.If you wish to cancel this contract you must indicate this in writing within the cancellation period
3.You (the consumer) have a statutory duty to take reasonable care of the goods while in your possession
4.You (the consumer) must arrange for the safe return of goods to us, however for fireworks this needs to be done through our specialist hazardous goods courier. The cost of which is to be born by you, failing which we will recover the goods, the cost of which will be deducted from any refund due to you
5.Upon the cancellation of a contract we shall reimburse any sum paid by or on behalf of the consumer under or in relation to the contract to the person by whom it was made free of any charge (less any charge made in connection with recovery of the goods) within 30 days of cancellation
6.Where goods do not conform to the implied terms set out under the Sale of Goods Act 1979 the cost of recovering the goods will be borne by ourselves.